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Toxic Food Counselling
Not every 'safe' human food is safe for pets
What's harmless for one species can be dangerous for another. If exposure has happened, contact us directly rather than guessing – and see our Toxic Food Checklist for species-specific reference.
What This Service Covers
Species-Specific Toxic Food Guidance
What's actually risky varies a lot by species. See our Toxic Food Checklist for species-specific detail.
Safe Food Education
Clear guidance on what's genuinely safe to feed - covering the range of animals we see.
What to Expect
Contact Us
Call if exposure just happened.
Assessment
What and how much was eaten.
Guidance
Clear next steps given.
Follow-Up
Monitored if needed.
Why Pet Owners Choose ExoCare?
Specialized Expertise
Modern Equipment
Emergency Care
Compassionate Vet
What People Say
Frequently Asked Questions
Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley:
- USJ
- Puchong
- Kelana Jaya
- Bukit Kiara
- Bandar Sunway
- Taman Paramount
- Damansara Heights
All locations operate under the same team, standards, and expertise. Visit our Locations page for addresses and directions.
Yes, during clinic hours (Mon, Wed–Sun 11 AM–7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately—we’ll triage and fit you in based on urgency.
We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately. After hours, please contact a 24-hour emergency veterinary facility.
You can book in four ways:
Online: Visit our booking system
Phone: Call +60-3-5145 8989 during clinic hours (Mon, Wed–Sun 11 AM–7 PM)
Email: Send appointment request to [clinic email]
Walk-In: Visit any ExoCare clinic location (subject to availability)
We recommend booking in advance for better appointment availability. For emergency cases, call immediately—we’ll fit you in based on urgency.
We accept:
- Credit Card (Visa, Mastercard)
- Debit Card
- Bank Transfer
- Cash (where applicable)
Payment is due at time of consultation. For major procedures, payment plans are available—discuss with our staff. Unpaid accounts may be referred to a collection agency.
Yes. All our veterinarians are:
- Registered with the Malaysia Veterinary Council (MVC)
- Specially trained in exotic animal medicine
- Educated at premier veterinary institutions
- Holders of advanced certifications and degrees
- Committed to continuous professional development
Our lead veterinarian, Dr. Asma Fariha, is MVC Registration #3362 with specialized training from Universiti Putra Malaysia and international expertise from EAVSI (Shanghai, China).
Contact us immediately – don't wait for symptoms to appear. The sooner we know, the better the outcome.
See our Toxic Food Checklist resource page. It covers species-specific risks in detail.
Toxicity varies by species and by how much was eaten. Contact us directly if you're concerned about any specific exposure.
No – what's safe for one species can be genuinely dangerous for another. This is why species-specific guidance matters.
Yes – this service also covers safe food education so you know what to avoid before anything happens.