Specialist Care for Sugar Gliders, Hedgehogs & Ferrets
Why Exotic Pets Make Great Companions
Unique & Uncommon Companions
Distinct Personalities
Specialised Housing & Diet Needs
Growing in Popularity
Signs Something's Off
Sugar gliders, hedgehogs, and ferrets don't show illness the same way cats or dogs do. These are the signs worth acting on, even when you're not sure what's causing them.
- Reduced appetite or activity
- Unusual behaviour or aggression changes
- Visible weight loss or gain
- Skin, coat, or quill changes
- Laboured breathing
If you notice any of these, a proper assessment can identify what's actually going on. See our diagnostic services →
Services for Your Exotic Pet
Our support for sugar gliders, hedgehogs, and ferrets focuses on what actually applies - proper consultation, diagnostics, and diet guidance grounded in exotic species training.
General Consultation
A real specialist opinion for pets many general vets aren't trained to assess.
Learn More →Diagnostics & Imaging
Real diagnostic tools to identify what's actually affecting your pet, not guesswork.
Learn More →Exotic Species Nutrition
Diet guidance suited to your specific pet's needs, not generic advice.
Learn More →
Dr. Asma Fariha
Veterinary Surgeon · MVC Reg. No. 3362
Dr. Asma trained specifically in exotic animal medicine, so species other clinics refer on are treated here in-house.
What People Say
Frequently Asked Questions
Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley:
- USJ
- Puchong
- Kelana Jaya
- Bukit Kiara
- Bandar Sunway
- Taman Paramount
- Damansara Heights
All locations operate under the same team, standards, and expertise. Visit our Locations page for addresses and directions.
Yes, during clinic hours (Mon, Wed–Sun 11 AM–7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately—we’ll triage and fit you in based on urgency.
We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately. After hours, please contact a 24-hour emergency veterinary facility.
You can book in four ways:
Online: Visit our booking system
Phone: Call +60-3-5145 8989 during clinic hours (Mon, Wed–Sun 11 AM–7 PM)
Email: Send appointment request to [clinic email]
Walk-In: Visit any ExoCare clinic location (subject to availability)
We recommend booking in advance for better appointment availability. For emergency cases, call immediately—we’ll fit you in based on urgency.
We accept:
- Credit Card (Visa, Mastercard)
- Debit Card
- Bank Transfer
- Cash (where applicable)
Payment is due at time of consultation. For major procedures, payment plans are available—discuss with our staff. Unpaid accounts may be referred to a collection agency.
Yes. All our veterinarians are:
- Registered with the Malaysia Veterinary Council (MVC)
- Specially trained in exotic animal medicine
- Educated at premier veterinary institutions
- Holders of advanced certifications and degrees
- Committed to continuous professional development
Our lead veterinarian, Dr. Asma Fariha, is MVC Registration #3362 with specialized training from Universiti Putra Malaysia and international expertise from EAVSI (Shanghai, China).
Generally no standard schedule exists for these species – we’ll advise what’s appropriate at your visit.
Their anatomy and needs differ significantly from cats and dogs, requiring specific training many practices don’t have.
At least annually for healthy adults – we’ll advise based on your specific pet.
Yes – these are exactly the kinds of pets many general clinics turn away, and where our exotic training applies.
Details on housing, diet, and any behaviour changes you’ve observed.