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Grooming & Boarding
What Happens When Grooming or Boarding Is Left to Chance?
Untrimmed nails, dirty ears, or an unwashed coat aren't just cosmetic, they can lead to infection, pain, and gait problems if left unmanaged.
Standard boarding facilities aren't equipped to manage a pet on ongoing medication, which leaves owners choosing between travel and their pet's treatment.
DIY ear cleaning or home grooming, done incorrectly, can worsen an existing infection or push debris further into the ear canal.
How We Help
Pet Boarding
Safe, species-appropriate boarding with veterinary monitoring throughout the stay.
- Species-appropriate housing
- Daily health monitoring by our team
Medicated Boarding
Boarding that includes proper medication administration and monitoring.
- Prescribed medication administration
- Progress monitored by clinical staff
Ear Cleaning
Professional ear canal cleaning and inspection.
- Ear canal inspection included
- Safe for infection-prone ears
Nail & Claw Trimming
Proper nail management for how your pet actually walks.
- Safe for small animals & exotics
- Gentle, low-stress handling
Why Pet Owners Choose ExoCare?
Specialized Expertise
Modern Equipment
Emergency Care
Compassionate Vet
What People Say
Frequently Asked Questions
Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley:
- USJ
- Puchong
- Kelana Jaya
- Bukit Kiara
- Bandar Sunway
- Taman Paramount
- Damansara Heights
All locations operate under the same team, standards, and expertise. Visit our Locations page for addresses and directions.
Yes, during clinic hours (Mon, Wed–Sun 11 AM–7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately—we’ll triage and fit you in based on urgency.
We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately. After hours, please contact a 24-hour emergency veterinary facility.
You can book in four ways:
Online: Visit our booking system
Phone: Call +60-3-5145 8989 during clinic hours (Mon, Wed–Sun 11 AM–7 PM)
Email: Send appointment request to [clinic email]
Walk-In: Visit any ExoCare clinic location (subject to availability)
We recommend booking in advance for better appointment availability. For emergency cases, call immediately—we’ll fit you in based on urgency.
We accept:
- Credit Card (Visa, Mastercard)
- Debit Card
- Bank Transfer
- Cash (where applicable)
Payment is due at time of consultation. For major procedures, payment plans are available—discuss with our staff. Unpaid accounts may be referred to a collection agency.
Yes. All our veterinarians are:
- Registered with the Malaysia Veterinary Council (MVC)
- Specially trained in exotic animal medicine
- Educated at premier veterinary institutions
- Holders of advanced certifications and degrees
- Committed to continuous professional development
Our lead veterinarian, Dr. Asma Fariha, is MVC Registration #3362 with specialized training from Universiti Putra Malaysia and international expertise from EAVSI (Shanghai, China).
We recommend booking as early as possible, particularly around peak travel periods, since space is limited and medicated boarding requires care planning in advance.
Home cleaning done incorrectly can push debris further into the canal or worsen an existing infection, especially if there’s already inflammation present. A vet-supervised clean is safer, particularly for pets with a history of ear issues.
Yes, that’s exactly what our medicated boarding is built for. Our clinical team administers prescribed medication and monitors your pet throughout their stay, which standard boarding facilities usually aren’t equipped to do.
We trim nails and claws for small animals, exotic pets, and birds, using handling techniques appropriate to each species to keep the process low-stress.
Standard boarding covers species-appropriate housing, feeding, and daily health monitoring. Medicated boarding includes all of that plus scheduled medication administration and closer clinical oversight for pets under treatment.