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Ectoparasites
(Fleas, Mites)
Persistent infestations usually mean the wrong treatment
Over-the-counter products don't always match the actual parasite causing the problem. Proper identification is what actually breaks the cycle – so treatment targets what's really there, not what's most common. For ongoing prevention, see our Parasite Control page.
What This Service Covers
Flea & Tick Treatment
Targeted treatment when prevention alone hasn't worked. See our Parasite Control page for ongoing prevention.
Mange Treatment
Treating sarcoptic and demodectic mange properly - diagnosis first determines the right approach. Further reading on the Ectoparasites conditions page.
Mite Treatment
Covers Cheyletiella, Otodectes, and reptile mites - each requires specific treatment matched to the species.
What to Expect at Your Visit
Book
Choose a time that works for you.
Skin Check
Identifying exactly what parasite is present.
Targeted Treatment
Matched to the specific parasite identified.
Prevention Plan
To help stop the problem from coming back.
Why Pet Owners Choose ExoCare?
Specialized Expertise
Modern Equipment
Emergency Care
Compassionate Vet
What People Say
Frequently Asked Questions
Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley:
- USJ
- Puchong
- Kelana Jaya
- Bukit Kiara
- Bandar Sunway
- Taman Paramount
- Damansara Heights
All locations operate under the same team, standards, and expertise. Visit our Locations page for addresses and directions.
Yes, during clinic hours (Mon, Wed–Sun 11 AM–7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately—we’ll triage and fit you in based on urgency.
We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately. After hours, please contact a 24-hour emergency veterinary facility.
You can book in four ways:
Online: Visit our booking system
Phone: Call +60-3-5145 8989 during clinic hours (Mon, Wed–Sun 11 AM–7 PM)
Email: Send appointment request to [clinic email]
Walk-In: Visit any ExoCare clinic location (subject to availability)
We recommend booking in advance for better appointment availability. For emergency cases, call immediately—we’ll fit you in based on urgency.
We accept:
- Credit Card (Visa, Mastercard)
- Debit Card
- Bank Transfer
- Cash (where applicable)
Payment is due at time of consultation. For major procedures, payment plans are available—discuss with our staff. Unpaid accounts may be referred to a collection agency.
Yes. All our veterinarians are:
- Registered with the Malaysia Veterinary Council (MVC)
- Specially trained in exotic animal medicine
- Educated at premier veterinary institutions
- Holders of advanced certifications and degrees
- Committed to continuous professional development
Our lead veterinarian, Dr. Asma Fariha, is MVC Registration #3362 with specialized training from Universiti Putra Malaysia and international expertise from EAVSI (Shanghai, China).
Yes – reptile mites are a specific issue requiring appropriate treatment for the species involved. If your reptile is showing signs of mite infestation, book an assessment.
Ongoing prevention is the key to breaking the cycle long-term. See our Parasite Control page for what regular prevention looks like – we’ll also advise on environmental steps at the appointment.
Some ectoparasites can spread between animals in the same household – fleas in particular. We’ll advise on what’s relevant to your specific situation and which other pets may need attention.
Often because the product isn’t matched to the specific parasite present. Proper identification determines the right treatment – what works for fleas won’t necessarily work for mange or a specific mite species.
Mange is caused by specific mite species – sarcoptic or demodectic – that have distinct treatment needs from other mite types. A proper diagnosis determines which you’re dealing with. See the Ectoparasites conditions page for background.