Parasitic Disease

Ectoparasites

Persistent pests need proper diagnosis, not guesswork.

What Are Ectoparasites?

Ectoparasites are external parasites — fleas, ticks, and mites — that live on your pet’s skin and coat. They are common in both cats and dogs. Left untreated, they cause ongoing irritation and can spread to other pets in the household.

Symptoms To Watch For

Itching

Persistent scratching, rubbing, or biting at the skin — often the first sign of an external parasite problem.

Hair Loss

Patches of hair loss or thinning, especially around areas your pet scratches most frequently.

Visible Parasites

Fleas, ticks, or mites (or their eggs/droppings) seen on the coat, skin, or bedding.

Skin Irritation

Redness, scabbing, or inflamed skin from repeated scratching or direct parasite activity.

How It's Diagnosed

Diagnosis usually involves a skin and coat examination, sometimes with a skin scrape to identify the specific parasite. Knowing exactly what you're dealing with determines the right treatment.

See Our Ectoparasite Treatment Service →

Treatment & Management

Treatment is matched to the specific parasite identified. Over-the-counter products don't always target the right one — which is often why infestations persist. We'll identify the parasite and recommend effective, appropriate treatment.

See Ectoparasite Treatment Service →

When To Seek Care

If itching, hair loss, or visible parasites don’t improve with standard prevention, book an assessment for proper identification and targeted treatment.

Why Pet Owners Choose ExoCare?

Specialized Expertise

Trained veterinarians with expertise in exotic animal medicine, not generalists.

Modern Equipment

Digital X-ray, ultrasound & in-house lab for same-day diagnosis & treatment.

Emergency Care

Rapid stabilization and expert treatment for critical exotic animal cases during clinic hours.

Compassionate Vet

Every animal receives individualized care with genuine empathy & transparent communication.
Dr. Asma Fariha, veterinary surgeon at ExoCare Veterinary Medical Centre in Subang Jaya
Dr. Asma Fariha and a colleague treating a small exotic patient in the ExoCare treatment room
Medically reviewed by

Dr. Asma Fariha

Veterinary Surgeon · MVC Reg. No. 3362

Dr. Asma identifies the parasite before treating it, since the right approach differs sharply between species.

UPMDoctor of Veterinary Medicine
EAVSI, ShanghaiExotic animal training
MVC RegisteredReg. No. 3362
Exotic & Small AnimalsPrimary clinical focus
Testimonials

What People Say

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I am truly grateful to the entire team for the excellent care they provided to my pet. From the first visit, the veterinarians and staff were patient, knowledgeable, and genuinely compassionate. They took the time to explain everything clearly and treated my pet with kindness and professionalism throughout the treatment process.
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Ci Hin Lam
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servis terbaik..dr & staf friendly 👍👍
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ayu dahili profile picture
ayu dahili
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I am very grateful for the excellent care my parrot received at this exotic veterinary clinic. From the moment we arrived, the staff were friendly, welcoming, and attentive. The veterinarian was highly knowledgeable about birds and handled my parrot with great care and patience. They took the time to explain everything clearly and provided helpful advice on my parrot's health and ongoing care. It was reassuring to see how experienced they were with exotic pets, and I felt confident that my parrot was receiving the best possible treatment. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.
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Eunice Lim profile picture
Eunice Lim
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I had an excellent experience bringing my parrot to this exotic veterinary clinic. The veterinarian was knowledgeable, professional, and genuinely caring towards my bird. They took the time to thoroughly examine my parrot, explain the condition clearly, and answer all my questions patiently. What impressed me most was how comfortable and calm they made my parrot feel throughout the visit. The staff were friendly, attentive, and clearly experienced in handling exotic pets. The clinic was also clean, well-organized, and welcoming. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.
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elda lim profile picture
elda lim
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Always providing tip top cares and treatment to my guinea pig family , and worry free if to put them for boarding over here for the professional team here 😊
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Jason Kit profile picture
Jason Kit
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Five Stars 🌟 for all staff especially Dr Fariha and Anis for the hard work. Really appreciate your support and dedication for taking care of Damon since 24 April up until today “ discharge” . Thank you for all discounts that we received that cost us a lot since damon day-1 at ur centre. Thanks Dr andy and the team for the kindness 🤍🤍🤍
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Fizi Abd profile picture
Fizi Abd
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Saya sangat berpuas hati dengan rawatan yang diberikan kepada Bearded Dragon saya, Zero, yang mengalami RI (Respiratory Infection). Selepas mendapatkan rawatan di klinik ini dan penjagaan yang berterusan di rumah, keadaannya semakin baik. Doktor dan staf sangat profesional, mesra, dan memberikan penerangan yang jelas. Pada saya, ini adalah antara klinik exotic haiwan terbaik di Subang. Terima kasih.....🙏🙏🙏🙏🙏🙏
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Nor Wardah profile picture
Nor Wardah
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Menjaga kucing saya dgn baik . Drpd 2023 saya dah pergi ke sini . Mmg buat rawatan dgn ikhlas untuk membantu . Bukan untuk sales . Tp untuk selamat kn kucing . Terima kasih doc selamat kn kucing saya Dinda
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faisal kanopi profile picture
faisal kanopi
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Had a great experience at Exocare Veterinary Medical Centre. The staff and veterinarians are very friendly, helpful, and genuinely care about the animals. Service was fast and efficient, and the consultation fees and treatments were reasonably priced. What impressed me the most was their excellent after-service support. They were responsive to follow-up questions and provided clear guidance on post-treatment care. The doctors are highly professional, especially when it comes to avian medicine. It's not easy to find a vet with strong knowledge and experience in bird healthcare, so it's reassuring to know my birds are in good hands. Highly recommended for anyone looking for quality veterinary care for exotic pets and birds!
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Syimir Safawi profile picture
Syimir Safawi
Faq

Frequently Asked Questions

Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley: USJ, Puchong, Kelana Jaya, Bukit Kiara, Bandar Sunway, Taman Paramount, and Damansara Heights. All locations operate under the same team, standards, and expertise.

Yes, during clinic hours (Mon, Wed-Sun 11 AM-7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately – we’ll triage and fit you in based on urgency.

We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately.

You can book online at our booking page, by phone at +60-3-5145 8989, by email, or by walk-in (subject to availability). We recommend booking in advance.

We accept credit card (Visa, Mastercard), debit card, bank transfer, and cash. Payment plans are available for major procedures – ask our staff.

Yes. All our veterinarians are registered with the Malaysia Veterinary Council (MVC) and trained in avian and exotic animal medicine. Our lead veterinarian, Dr. Asma Fariha, holds MVC Registration #3362.

It may not match the specific parasite present — different parasites need different treatments. Proper identification is the starting point for effective control.

Some types are. We’ll assess your pet and advise on appropriate steps to protect other animals in your household.

Some can — certain mites and fleas may cause temporary irritation in people. We’ll advise on precautions as part of your pet’s treatment plan.

Ongoing, targeted prevention helps significantly. Our Parasite Control service covers the right approach for your pet’s situation.

Usually not, but persistent cases are worth assessing promptly — prolonged infestation causes increasing discomfort and can be harder to resolve.

Avian & Exotic Health

Dealing with Fleas, Ticks, or Mites? Talk to Our Team

We're here to help with expert care and the right treatment.