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Dermatology & Skin Care
What Happens When Treatment Waits?
Itching, redness, or hair loss rarely resolves on its own — it usually has an underlying cause that needs to be found, not just soothed.
Over-the-counter shampoos and sprays often treat the symptom, not the actual mite, fungus, or allergy driving it.
In exotic species, skin and feather issues are often the first visible sign of a deeper husbandry or health problem.
How We Help
Allergic Skin Disease
Atopic dermatitis and food allergy management with proper trials.
- Food allergy elimination trials
- Corticosteroid & immunomodulatory therapy
Ectoparasites (Fleas, Mites)
Flea, tick, and mange treatment across all species.
- Sarcoptic & demodectic mange
- Reptile mite management
Medicated Grooming
Anti-fungal and anti-parasitic baths under clinical supervision.
- Correct contact time & dilution
- Supervised, condition-specific baths
Reptile Skin Care
Dysecdysis, scale rot, and fungal infection management.
- Abnormal shedding support
- Thermal burn treatment
Feather Care & PBFD
Feather destructive behaviour assessment and PBFD screening.
- PBFD screening
- Folliculitis management
Small Mammal Skin
Ringworm, alopecia, and mite-related skin disease.
- Rabbit pododermatitis care
- Mite & fungal treatment
Why Pet Owners Choose ExoCare?
Specialized Expertise
Modern Equipment
Emergency Care
Compassionate Vet
What People Say
Frequently Asked Questions
Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley:
- USJ
- Puchong
- Kelana Jaya
- Bukit Kiara
- Bandar Sunway
- Taman Paramount
- Damansara Heights
All locations operate under the same team, standards, and expertise. Visit our Locations page for addresses and directions.
Yes, during clinic hours (Mon, Wed–Sun 11 AM–7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately—we’ll triage and fit you in based on urgency.
We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately. After hours, please contact a 24-hour emergency veterinary facility.
You can book in four ways:
Online: Visit our booking system
Phone: Call +60-3-5145 8989 during clinic hours (Mon, Wed–Sun 11 AM–7 PM)
Email: Send appointment request to [clinic email]
Walk-In: Visit any ExoCare clinic location (subject to availability)
We recommend booking in advance for better appointment availability. For emergency cases, call immediately—we’ll fit you in based on urgency.
We accept:
- Credit Card (Visa, Mastercard)
- Debit Card
- Bank Transfer
- Cash (where applicable)
Payment is due at time of consultation. For major procedures, payment plans are available—discuss with our staff. Unpaid accounts may be referred to a collection agency.
Yes. All our veterinarians are:
- Registered with the Malaysia Veterinary Council (MVC)
- Specially trained in exotic animal medicine
- Educated at premier veterinary institutions
- Holders of advanced certifications and degrees
- Committed to continuous professional development
Our lead veterinarian, Dr. Asma Fariha, is MVC Registration #3362 with specialized training from Universiti Putra Malaysia and international expertise from EAVSI (Shanghai, China).
Not all skin conditions are visible to the naked eye. Mites, early fungal infections, and allergies often need a skin scrape or cytology under the microscope to identify properly.
Sometimes, but persistent cases usually mean the treatment isn’t matched to what’s actually causing it. We identify the specific parasite or condition first, then treat it properly.
They can look similar but need different treatment — a proper exam, and sometimes a food trial or skin test, helps tell the difference rather than guessing and trying products one at a time.
It can be either, or both. We rule out medical causes like PBFD or skin infection first, since treating it as “just behaviour” can miss an underlying health issue.
It’s usually a supporting treatment, not a standalone fix. Medicated baths work best alongside identifying and addressing the actual underlying cause.