Once tartar builds above the gumline, it's already progressing below it too. Regular scaling and polishing is what actually slows periodontal disease – not just brushing at home.
Removes tartar above and below the gumline that brushing alone can't reach - the part that actually matters for disease prevention. See our Periodontal Disease page for what tartar left untreated leads to.
Cleaning below the gumline, where periodontal disease actually starts. The part most often skipped in an awake patient, and the reason GA is necessary.
Smooths the tooth surface after scaling, which slows new tartar accumulation. Not cosmetic - it directly affects how quickly the problem returns.
A full record of your pet's teeth at each visit - tracked over time to catch changes early. This is what turns a one-off clean into a long-term dental health record. See our Oral Health Exam page if this is your pet's first assessment.
Assessment and procedure plan discussed - what the scaling involves and what we expect to find based on the current state of your pet's mouth.
Health checks before general anaesthesia - bloodwork and anything else indicated for your pet's age and condition. See our Anaesthesia page for how we approach GA.
Performed under general anaesthesia - ultrasonic and manual scaling, subgingival cleaning, and polishing in sequence.
Findings and home care discussed once your pet is awake - dental charting results explained and next interval recommended.
Dr. Asma Fariha
Veterinary Surgeon · MVC Reg. No. 3362
Dr. Asma treats dental disease in rabbits and rodents as well as cats and dogs, which many clinics will not attempt.
Trustindex verifies that the original source of the review is Google.
I am truly grateful to the entire team for the excellent care they provided to my pet. From the first visit, the veterinarians and staff were patient, knowledgeable, and genuinely compassionate. They took the time to explain everything clearly and treated my pet with kindness and professionalism throughout the treatment process.Posted on Google![]()
Ci Hin LamTrustindex verifies that the original source of the review is Google.
servis terbaik..dr & staf friendly 👍👍Posted on Google![]()
ayu dahiliTrustindex verifies that the original source of the review is Google.
I am very grateful for the excellent care my parrot received at this exotic veterinary clinic. From the moment we arrived, the staff were friendly, welcoming, and attentive. The veterinarian was highly knowledgeable about birds and handled my parrot with great care and patience. They took the time to explain everything clearly and provided helpful advice on my parrot's health and ongoing care. It was reassuring to see how experienced they were with exotic pets, and I felt confident that my parrot was receiving the best possible treatment. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.Posted on Google![]()
Eunice LimTrustindex verifies that the original source of the review is Google.
I had an excellent experience bringing my parrot to this exotic veterinary clinic. The veterinarian was knowledgeable, professional, and genuinely caring towards my bird. They took the time to thoroughly examine my parrot, explain the condition clearly, and answer all my questions patiently. What impressed me most was how comfortable and calm they made my parrot feel throughout the visit. The staff were friendly, attentive, and clearly experienced in handling exotic pets. The clinic was also clean, well-organized, and welcoming. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.Posted on Google![]()
elda limTrustindex verifies that the original source of the review is Google.
Always providing tip top cares and treatment to my guinea pig family , and worry free if to put them for boarding over here for the professional team here 😊Posted on Google![]()
Jason KitTrustindex verifies that the original source of the review is Google.
Five Stars 🌟 for all staff especially Dr Fariha and Anis for the hard work. Really appreciate your support and dedication for taking care of Damon since 24 April up until today “ discharge” . Thank you for all discounts that we received that cost us a lot since damon day-1 at ur centre. Thanks Dr andy and the team for the kindness 🤍🤍🤍Posted on Google![]()
Fizi AbdTrustindex verifies that the original source of the review is Google.
Saya sangat berpuas hati dengan rawatan yang diberikan kepada Bearded Dragon saya, Zero, yang mengalami RI (Respiratory Infection). Selepas mendapatkan rawatan di klinik ini dan penjagaan yang berterusan di rumah, keadaannya semakin baik. Doktor dan staf sangat profesional, mesra, dan memberikan penerangan yang jelas. Pada saya, ini adalah antara klinik exotic haiwan terbaik di Subang. Terima kasih.....🙏🙏🙏🙏🙏🙏Posted on Google![]()
Nor WardahTrustindex verifies that the original source of the review is Google.
Menjaga kucing saya dgn baik . Drpd 2023 saya dah pergi ke sini . Mmg buat rawatan dgn ikhlas untuk membantu . Bukan untuk sales . Tp untuk selamat kn kucing . Terima kasih doc selamat kn kucing saya DindaPosted on Google![]()
faisal kanopiTrustindex verifies that the original source of the review is Google.
Had a great experience at Exocare Veterinary Medical Centre. The staff and veterinarians are very friendly, helpful, and genuinely care about the animals. Service was fast and efficient, and the consultation fees and treatments were reasonably priced. What impressed me the most was their excellent after-service support. They were responsive to follow-up questions and provided clear guidance on post-treatment care. The doctors are highly professional, especially when it comes to avian medicine. It's not easy to find a vet with strong knowledge and experience in bird healthcare, so it's reassuring to know my birds are in good hands. Highly recommended for anyone looking for quality veterinary care for exotic pets and birds!Posted on Google![]()
Syimir Safawi
Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley:
All locations operate under the same team, standards, and expertise. Visit our Locations page for addresses and directions.
Yes, during clinic hours (Mon, Wed–Sun 11 AM–7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately—we’ll triage and fit you in based on urgency.
We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately. After hours, please contact a 24-hour emergency veterinary facility.
You can book in four ways:
Online: Visit our booking system
Phone: Call +60-3-5145 8989 during clinic hours (Mon, Wed–Sun 11 AM–7 PM)
Email: Send appointment request to [clinic email]
Walk-In: Visit any ExoCare clinic location (subject to availability)
We recommend booking in advance for better appointment availability. For emergency cases, call immediately—we’ll fit you in based on urgency.
We accept:
Payment is due at time of consultation. For major procedures, payment plans are available—discuss with our staff. Unpaid accounts may be referred to a collection agency.
Yes. All our veterinarians are:
Our lead veterinarian, Dr. Asma Fariha, is MVC Registration #3362 with specialized training from Universiti Putra Malaysia and international expertise from EAVSI (Shanghai, China).
Dental charting records the condition of every tooth – presence, health, pocket depth, and any abnormalities – at each visit. Over time it allows us to track changes and catch progression early, rather than only noticing problems when they become obvious.
Possibly, if the exam or charting finds teeth that can’t be saved through cleaning alone – but that is discussed before anything happens, not decided during the procedure without your input. See our Tooth Extraction page for what that involves if it comes up.
It depends on the individual – some pets accumulate tartar faster based on diet, genetics, and home care. Your vet will advise on the right interval based on the dental charting results at each visit.
Thorough scaling – particularly below the gumline – requires the animal to be completely still, which isn’t achievable in a conscious patient. General anaesthesia allows a proper, safe procedure that reaches where disease actually starts.
The goal is the same – removing tartar and polishing – but pets require general anaesthesia where humans typically don’t, and the anatomy varies between species. The procedure itself follows the same sequence: scaling, subgingival cleaning, then polishing.