Significant haemorrhage or severe anaemia can become critical within a short window. An in-house, screened blood supply means transfusion support is ready when it is needed not sourced after the fact. Critical care and transfusion services work alongside each other for patients who need both.
Used to manage sudden, significant blood loss - for example following trauma or major surgery where volume replacement is urgent.
Whole blood support for patients whose anaemia is severe enough to compromise oxygen delivery and cannot wait. A vet determines whether transfusion is indicated.
For pets exposed to rodenticide or similar agents that affect clotting. Whole blood supplies both red cells and clotting factors simultaneously.
When a patient needs red cell replacement and clotting factor support together, whole blood addresses both deficits in a single product. See Packed Red Blood Cells when only red cells are needed.
Calling before you leave gives the team time to prepare the unit and setup, so there is less delay when you arrive.
PCV/TP (packed cell volume and total protein) and clinical stability are checked on arrival to confirm transfusion is clinically indicated.
Every unit is blood-typed and cross-matched before transfusion begins. This step is not skipped, even in urgent cases.
Continuous vitals monitoring throughout transfusion. The team watches for and responds to any reaction immediately.
Trustindex verifies that the original source of the review is Google. I am truly grateful to the entire team for the excellent care they provided to my pet. From the first visit, the veterinarians and staff were patient, knowledgeable, and genuinely compassionate. They took the time to explain everything clearly and treated my pet with kindness and professionalism throughout the treatment process.Posted on Google Ci Hin LamTrustindex verifies that the original source of the review is Google. servis terbaik..dr & staf friendly 👍👍Posted on Google ayu dahiliTrustindex verifies that the original source of the review is Google. I am very grateful for the excellent care my parrot received at this exotic veterinary clinic. From the moment we arrived, the staff were friendly, welcoming, and attentive. The veterinarian was highly knowledgeable about birds and handled my parrot with great care and patience. They took the time to explain everything clearly and provided helpful advice on my parrot's health and ongoing care. It was reassuring to see how experienced they were with exotic pets, and I felt confident that my parrot was receiving the best possible treatment. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.Posted on Google Eunice LimTrustindex verifies that the original source of the review is Google. I had an excellent experience bringing my parrot to this exotic veterinary clinic. The veterinarian was knowledgeable, professional, and genuinely caring towards my bird. They took the time to thoroughly examine my parrot, explain the condition clearly, and answer all my questions patiently. What impressed me most was how comfortable and calm they made my parrot feel throughout the visit. The staff were friendly, attentive, and clearly experienced in handling exotic pets. The clinic was also clean, well-organized, and welcoming. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.Posted on Google elda limTrustindex verifies that the original source of the review is Google. Always providing tip top cares and treatment to my guinea pig family , and worry free if to put them for boarding over here for the professional team here 😊Posted on Google Jason KitTrustindex verifies that the original source of the review is Google. Five Stars 🌟 for all staff especially Dr Fariha and Anis for the hard work. Really appreciate your support and dedication for taking care of Damon since 24 April up until today “ discharge” . Thank you for all discounts that we received that cost us a lot since damon day-1 at ur centre. Thanks Dr andy and the team for the kindness 🤍🤍🤍Posted on Google Fizi AbdTrustindex verifies that the original source of the review is Google. Saya sangat berpuas hati dengan rawatan yang diberikan kepada Bearded Dragon saya, Zero, yang mengalami RI (Respiratory Infection). Selepas mendapatkan rawatan di klinik ini dan penjagaan yang berterusan di rumah, keadaannya semakin baik. Doktor dan staf sangat profesional, mesra, dan memberikan penerangan yang jelas. Pada saya, ini adalah antara klinik exotic haiwan terbaik di Subang. Terima kasih.....🙏🙏🙏🙏🙏🙏Posted on Google Nor WardahTrustindex verifies that the original source of the review is Google. Menjaga kucing saya dgn baik . Drpd 2023 saya dah pergi ke sini . Mmg buat rawatan dgn ikhlas untuk membantu . Bukan untuk sales . Tp untuk selamat kn kucing . Terima kasih doc selamat kn kucing saya DindaPosted on Google faisal kanopiTrustindex verifies that the original source of the review is Google. Had a great experience at Exocare Veterinary Medical Centre. The staff and veterinarians are very friendly, helpful, and genuinely care about the animals. Service was fast and efficient, and the consultation fees and treatments were reasonably priced. What impressed me the most was their excellent after-service support. They were responsive to follow-up questions and provided clear guidance on post-treatment care. The doctors are highly professional, especially when it comes to avian medicine. It's not easy to find a vet with strong knowledge and experience in bird healthcare, so it's reassuring to know my birds are in good hands. Highly recommended for anyone looking for quality veterinary care for exotic pets and birds!Posted on Google Syimir Safawi
Our main clinic is in Subang Jaya, Selangor. We also operate 7 additional locations across the Klang Valley:
All locations operate under the same team, standards, and expertise. Visit our Locations page for addresses and directions.
Yes, during clinic hours (Mon, Wed–Sun 11 AM–7 PM), we accept emergency cases. Call +60-3-5145 8989 immediately—we’ll triage and fit you in based on urgency.
We’re open Monday, Wednesday through Sunday from 11:00 AM to 7:00 PM. We are closed on Tuesdays for clinic maintenance. For emergency cases during our operating hours, please call +60-3-5145 8989 immediately. After hours, please contact a 24-hour emergency veterinary facility.
You can book in four ways:
Online: Visit our booking system
Phone: Call +60-3-5145 8989 during clinic hours (Mon, Wed–Sun 11 AM–7 PM)
Email: Send appointment request to [clinic email]
Walk-In: Visit any ExoCare clinic location (subject to availability)
We recommend booking in advance for better appointment availability. For emergency cases, call immediately—we’ll fit you in based on urgency.
We accept:
Payment is due at time of consultation. For major procedures, payment plans are available—discuss with our staff. Unpaid accounts may be referred to a collection agency.
Yes. All our veterinarians are:
Our lead veterinarian, Dr. Asma Fariha, is MVC Registration #3362 with specialized training from Universiti Putra Malaysia and international expertise from EAVSI (Shanghai, China).
Whole blood transfusion is available during ExoCare clinic hours: Monday and Wednesday to Sunday, 11 AM to 7 PM. We are closed on Tuesdays. If your pet needs emergency blood support outside these hours, contact a 24-hour emergency veterinary facility immediately – do not wait until we reopen.
Blood typing and cross-matching is performed on every unit before transfusion – this step is not bypassed in urgent situations. Compatible typing reduces the risk of transfusion reaction and is a non-negotiable part of safe transfusion practice at ExoCare.
Speed depends on clinical readiness – calling ahead before you travel gives the team time to prepare the unit and set up before you arrive. Where a compatible unit is in-house, lead time is significantly shorter than sourcing externally. Emergency cases are triaged on arrival.
Pale or white gums, rapid or laboured breathing, sudden collapse, visible weakness, and significant blood loss are all reasons to call the clinic immediately. A veterinary assessment is needed to determine whether transfusion is clinically indicated – do not attempt to manage these signs at home. Call +60-3-5145 8989 now if you are concerned.
That depends on the clinical picture. Whole blood is used when both red cell volume and clotting factors are needed together. Where the deficit is isolated to red cells – for example in some cases of immune-mediated anaemia – packed red blood cells may be more appropriate. See our Packed Red Blood Cells page for when that option is used instead.