Symptoms

Pet Symptom

Not eating, sneezing or breathing fast?
Choose a symptom or your animal to see the warning signs, how urgent it usually is, and what to do next.
Seek veterinary care immediately if your pet is:
  • Struggling to breathe, or breathing with its mouth open
  • Collapsed, unresponsive or having a seizure
  • A male cat straining to pee with little or no urine
  • A rabbit that has not eaten or passed droppings for 12 hours or more
  • A bird sitting fluffed up on the cage floor
  • Bleeding heavily, or has swallowed something toxic
Clinic hours Mon & Wed – Sun, 11:00 AM – 7:00 PM
Closed on Tuesday

ExoCare is not a 24-hour hospital. Outside these hours, please contact the nearest 24-hour veterinary hospital.

What to do in an emergency
Animal

Find Symptoms by Animal

Rabbits, birds and reptiles often show illness differently from cats and dogs.
Choose your animal to see the symptoms we cover

How to Read Our Urgency Guide?

Seek care now

Come in straight away. If we are closed, go to a 24-hour veterinary hospital.

See a vet today

Contact us today, as these signs can get worse.

These levels are general guidance reviewed by our veterinarian. Every pet is different, so contact us if you are unsure.

Dr. Asma Fariha, veterinary surgeon at ExoCare Veterinary Medical Centre in Subang Jaya
Dr. Asma Fariha and a colleague treating a small exotic patient in the ExoCare treatment room
Medically reviewed by

Dr. Asma Fariha

Veterinary Surgeon · MVC Reg. No. 3362

Dr. Asma treats cats and dogs alongside rabbits, rodents, birds, reptiles, amphibians and fish, which is a far wider range than most clinics take on.

UPMDoctor of Veterinary Medicine
EAVSI, ShanghaiExotic animal training
MVC RegisteredReg. No. 3362
Exotic & Small AnimalsPrimary clinical focus
Astro Awani
Featured in Quoted on the risks of treating pets using AI advice
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Testimonials

What People Say

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am truly grateful to the entire team for the excellent care they provided to my pet. From the first visit, the veterinarians and staff were patient, knowledgeable, and genuinely compassionate. They took the time to explain everything clearly and treated my pet with kindness and professionalism throughout the treatment process.
Posted on Google Google
Ci Hin Lam profile picture
Ci Hin Lam
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
servis terbaik..dr & staf friendly 👍👍
Posted on Google Google
ayu dahili profile picture
ayu dahili
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am very grateful for the excellent care my parrot received at this exotic veterinary clinic. From the moment we arrived, the staff were friendly, welcoming, and attentive. The veterinarian was highly knowledgeable about birds and handled my parrot with great care and patience. They took the time to explain everything clearly and provided helpful advice on my parrot's health and ongoing care. It was reassuring to see how experienced they were with exotic pets, and I felt confident that my parrot was receiving the best possible treatment. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.
Posted on Google Google
Eunice Lim profile picture
Eunice Lim
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had an excellent experience bringing my parrot to this exotic veterinary clinic. The veterinarian was knowledgeable, professional, and genuinely caring towards my bird. They took the time to thoroughly examine my parrot, explain the condition clearly, and answer all my questions patiently. What impressed me most was how comfortable and calm they made my parrot feel throughout the visit. The staff were friendly, attentive, and clearly experienced in handling exotic pets. The clinic was also clean, well-organized, and welcoming. The only problem is that they don't operates 24 hours a day, it would be much better if they were open 24 hours.
Posted on Google Google
elda lim profile picture
elda lim
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always providing tip top cares and treatment to my guinea pig family , and worry free if to put them for boarding over here for the professional team here 😊
Posted on Google Google
Jason Kit profile picture
Jason Kit
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Five Stars 🌟 for all staff especially Dr Fariha and Anis for the hard work. Really appreciate your support and dedication for taking care of Damon since 24 April up until today “ discharge” . Thank you for all discounts that we received that cost us a lot since damon day-1 at ur centre. Thanks Dr andy and the team for the kindness 🤍🤍🤍
Posted on Google Google
Fizi Abd profile picture
Fizi Abd
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Saya sangat berpuas hati dengan rawatan yang diberikan kepada Bearded Dragon saya, Zero, yang mengalami RI (Respiratory Infection). Selepas mendapatkan rawatan di klinik ini dan penjagaan yang berterusan di rumah, keadaannya semakin baik. Doktor dan staf sangat profesional, mesra, dan memberikan penerangan yang jelas. Pada saya, ini adalah antara klinik exotic haiwan terbaik di Subang. Terima kasih.....🙏🙏🙏🙏🙏🙏
Posted on Google Google
Nor Wardah profile picture
Nor Wardah
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Menjaga kucing saya dgn baik . Drpd 2023 saya dah pergi ke sini . Mmg buat rawatan dgn ikhlas untuk membantu . Bukan untuk sales . Tp untuk selamat kn kucing . Terima kasih doc selamat kn kucing saya Dinda
Posted on Google Google
faisal kanopi profile picture
faisal kanopi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a great experience at Exocare Veterinary Medical Centre. The staff and veterinarians are very friendly, helpful, and genuinely care about the animals. Service was fast and efficient, and the consultation fees and treatments were reasonably priced. What impressed me the most was their excellent after-service support. They were responsive to follow-up questions and provided clear guidance on post-treatment care. The doctors are highly professional, especially when it comes to avian medicine. It's not easy to find a vet with strong knowledge and experience in bird healthcare, so it's reassuring to know my birds are in good hands. Highly recommended for anyone looking for quality veterinary care for exotic pets and birds!
Posted on Google Google
Syimir Safawi profile picture
Syimir Safawi
Faq

Frequently Asked Question

Bring your pet in a secure carrier with any recent droppings, details of its diet and previous medical records. Photos or videos of the symptom are also helpful.

If the symptom is marked “Seek care now”, please do not wait. For other symptoms, contact us on WhatsApp and our team will advise you.

We see rabbits, birds, reptiles, small mammals, cats and dogs.

The guide is written by the ExoCare team from our clinical service information. Each page is reviewed by Dr. Asma before it is published.

ExoCare is open Monday and Wednesday to Sunday, 11:00 AM to 7:00 PM, and is not a 24-hour hospital. Outside these hours, please contact the nearest 24-hour veterinary hospital.

No. It helps you judge how urgent a symptom may be, but only a veterinarian can diagnose your pet after an examination.

Schedules

Unsure How Urgent It Is?

Send us a message describing your pet's symptoms, and our team will advise you on the next step.