Pet Emergency Checklist

How to tell when it cannot wait, and what to do next.

Knowing What Counts as an Emergency

The hardest part of a pet emergency is deciding whether it is one. Pets cannot tell you where it hurts, and some of the most serious problems look quiet rather than dramatic. The lists below cover the signs that mean your pet needs a vet now rather than tomorrow. If your pet is showing any of them, stop reading and go.

Signs That Mean Go Now

Every sign below means go to a vet now, not in the morning. None of them are worth waiting out.

Struggling to breathe

Stretched-out neck, elbows held away from the body, or gums that look blue, grey or very pale.

Collapse or unable to stand

Including a dog that gets up but keeps going down again, or seems confused after.

A seizure

Go now if it lasts more than a few minutes, or if a second one follows before they fully recover.

Swollen hard belly with retching

A bloated abdomen with repeated attempts to vomit that bring nothing up. This is one of the most time-critical emergencies in dogs.

Overheating

Heavy panting, distress and hot skin after heat or exercise. Move to shade and cool air, and go straight in.

Hit by a vehicle

Go even if your dog seems fine. Bleeding inside the body does not show at first.

Bleeding that will not stop

Press firmly with a clean cloth and keep pressing on the way there. Do not lift it to check.

Straining in labour

Strong straining for a while with no puppy, or long gaps between puppies with obvious effort.

Swallowed something dangerous

Poison, medicine, a toy, or a toxic food. Bring the packet with you.

This list does not cover everything. If your dog seems badly wrong and you cannot say why, that instinct is worth acting on. Call.

Cats hide illness until they cannot any more. A cat that clearly looks unwell is usually further along than it appears.

A male cat straining in the litter tray

Going in and out with little or nothing coming, or crying while trying. A blocked bladder becomes life-threatening within hours.

Open-mouth breathing or panting

Cats do not pant like dogs. A panting cat that has not just been playing needs to be seen now.

Sudden back leg weakness

Dragging the back legs, crying in pain, or back paws that feel cold. Go immediately.

Collapse or unresponsiveness

Limp, unable to lift the head, or not reacting to you normally.

Pale, white or blue gums

Healthy gums are pink. Any other colour needs urgent attention.

Contact with a lily

Even pollen groomed off the fur. Go before symptoms start, because waiting removes the best chance of treatment.

Given human painkillers

Paracetamol is dangerous to cats even in small amounts. Never give human medicine, and go immediately if it has happened.

A wound from another cat

Bites look tiny and close over quickly, trapping infection underneath. Same-day attention.

Fallen from a height

Go even if your cat walks away. Chest and jaw injuries are common and easy to miss.

Never wait overnight with a cat to see if it improves. With cats, the time you spend watching is often the time that mattered.

Rabbits and small rodents deteriorate faster than dogs and cats. With these species, hours matter.

Not eating

A rabbit that refuses food for several hours is an emergency, even with nothing else wrong. Do not wait until morning.

No droppings, or much smaller ones

An empty litter tray means the gut has slowed or stopped. This needs treatment, not time.

Sitting hunched and still

Pressed low, unwilling to move, grinding teeth. That is pain, and it is usually the gut.

Head tilted to one side

Tilting, rolling or falling over. Treatable, but the sooner the better.

Maggots or flies around the rear

An emergency in our climate. It develops within hours in a rabbit with a dirty or damp bottom.

Laboured breathing

Nose moving hard, or breathing with the mouth open. Rabbits almost always breathe through the nose.

Overheating

Rabbits cope poorly with heat. Lying flat, panting or wet around the nose after a hot day needs urgent help.

Attacked by another animal

Go even with no visible wound. Shock alone can be fatal in prey species.

With rabbits, "wait and see" is the wrong instinct. Many rabbit emergencies begin as nothing more dramatic than a rabbit going quiet and off its food.

Birds mask illness as a survival instinct. By the time a bird looks sick, it usually needs help the same day.

Fluffed up and quiet

Puffed feathers, eyes closing, sitting still for long periods. The most common way a bird shows it is unwell.

Sitting on the cage floor

A bird that has stopped perching is usually very unwell.

Tail bobbing when breathing

The tail pumping with each breath means real effort to breathe.

Any bleeding

Birds have little blood to lose. A broken blood feather or a nail can matter quickly.

A hen straining to lay

Straining, sitting on the floor, or a swelling near the vent. Time-critical.

Caught by a cat or dog

Go even if the wound looks minor. Bacteria from a cat's mouth are dangerous to birds.

Fumes in the room

An overheated non-stick pan, or a bird found unwell after cooking or spraying. Fresh air, then go.

Vomiting or a soiled face

Food stuck to the head or repeated flicking of the head is not normal.

Keep the bird warm and covered on the way. A quiet, dark, covered carrier reduces stress, and stress alone can be dangerous in a sick bird.

Reptiles decline slowly, so problems look less urgent than they are. Most reptile emergencies have been building for weeks.

Something protruding from the vent

Keep it clean and moist and go immediately. It should never be pushed back in.

Open-mouth breathing or gaping

Along with bubbling at the nose or mouth. Usually a respiratory infection, and it does not resolve alone.

Unable to right itself

Rolling, wobbling, or lying on its back unable to turn over.

Burns from a heat source

Marks on the belly or back from a heat rock, mat or lamp. These are deeper than they look.

A female straining with eggs

Restless, digging, straining without laying. Needs assessment quickly.

Twitching or weak legs

Tremors, a soft or swollen jaw, or difficulty lifting the body. Bone disease is common and treatable early.

Refusing food for a long stretch

Some species pause naturally, but weight loss alongside it is not normal. Have it checked.

Bitten by live prey

Live rodents can injure a reptile badly. Any wound should be seen.

Keep your reptile warm on the way in. A cold reptile cannot digest, heal or respond to treatment properly. Bring a photo of the enclosure and its temperatures.

Five Minutes Now Saves You Later

Nobody thinks clearly during an emergency. The families who cope best are the ones who sorted these things out on an ordinary day.

Save two numbers in your phoneOurs and a 24-hour clinic, under names you will actually find while panicking.

Know how long it takes to get thereCheck both routes at night and in traffic, not just on a quiet afternoon.

Keep the carrier within reachSomewhere you can grab it in seconds, not at the back of a storeroom.

Keep a clean towel with itPlus a spare liner. Useful for warmth, grip, and covering a frightened pet.

Write down the details you will be asked forYour pet's weight and any medicines, saved as a note in your phone.

Decide who does whatIf there are two of you, agree now who drives and who holds the pet.

None of this takes long. All of it is difficult to do for the first time while your pet is struggling.

Dr. Asma Fariha, veterinary surgeon at ExoCare Veterinary Medical Centre in Subang Jaya
Dr. Asma Fariha and a colleague treating a small exotic patient in the ExoCare treatment room
Medically reviewed by

Dr. Asma Fariha

Veterinary Surgeon · MVC Reg. No. 3362

Dr. Asma leads clinical care at ExoCare, treating cats and dogs alongside rabbits, birds, reptiles and other exotic species that most general practices are not equipped for.

UPMDoctor of Veterinary Medicine
EAVSI, ShanghaiExotic animal training
MVC RegisteredReg. No. 3362
Exotic & Small AnimalsPrimary clinical focus
Schedules

Not Sure Whether to Come In?

Call and describe what you are seeing. We would far rather talk to you about something that turns out to be nothing than see a pet that waited too long. There is no charge for asking.